A Team of Professionals that Understands Orlando Investment Properties
We have been managing Orlando rental properties since 1969, and we are the leaders in the local real estate market. You can count on us to help you buy, sell, and manage income-producing properties. Our experience and expertise results in higher earnings and less stress. The entire TrustHome Properties team is capable and talented, and committed to helping you succeed.
Our Team
Mark Pagdin
President / Broker
Mark has a wealth of knowledge in the real estate and investment property world. He started managing his own investment portfolio more than 25 years ago, giving him a thorough perspective as both an owner and a property manager.
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Mark previously spent 16 years as an accountant in private practice, and is keen on ensuring owners’ assets are looked after and yielding good financial returns. Known for his straight forward sound advice and “no nonsense” style, Mark is regularly asked for advice and opinions by investors prior to them making property purchases and acquisitions. Mark was one of the first people in Florida to receive the prestigious PRM (Professional Residential Manager) designation.
Graham Hardy
Director of Property Management / Realtor
Graham liaises with our international clients, who are often based in the UK and Europe. He has many years of experience in the property management field both in the USA and Europe dating back to the 1980’s.
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Graham has assisted many owner transitions from short term to long term rentals in the Orlando/Kissimmee area. His unique experience is an asset for assisting absentee clients with education and understanding of running investment properties here in Florida. Thorough follow up and a high degree of detail are but a few of Graham’s highly sought after assets by clients from across the globe. Graham supervises the leasing and property management teams at THP.
Danielle Schmitt
Office Supervisor
Danielle is an enthusiastic and innovative professional with extensive experience providing administrative support. She oversees the day-to-day office operations.
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Prior to her position with TrustHome Properties she served as an Administrative Support Specialist in the fields of Investment Real Estate and Education. Having worked as an administrative assistant for over 10 years she understands the level of professionalism, communication and leadership required for long term success. Danielle is also English-Spanish bilingual.
Pam Edgar
Finance Manager
Pam is TrustHome Properties longest serving employee and oversees the day-to-day financial functions of the office. With 30+ years financial management experience, Pam is very detail oriented and excels on keeping financial matters all up-to-date.
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She is the main point of contact for queries of a financial nature relating to the company itself and of a corporate finance nature.
Michelle Gutierez
Leasing Coordinator
Michelle has gained a wealth of experience in determining the best fit between residents and the properties we have available. Her diligence ensures residents and owners have the best experience possible during each step, from application to signing the lease to move-in.
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Jocelyn Espinosa
Resident Services Coordinator
Jocelyn brings her customer service expertise and motivation to TrustHome from her experience at a major hotel chain. She ensures that all of our clients have the best experience and are completely satisfied with the service they receive.
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Karla Arcelay-Cruz
Property Manager /Realtor
Karla has many years of experience as a residential property manager around the Orlando area. She is proficient at the chain of communication between manager, owners, vendors, and residents.
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Regina Salgado
Property Manager /Realtor
Regina is an expert in the communities and properties of South Orlando, Kissimmee and the Four Corners/Four counties areas. Regina has many years in the industry with other brokerages and adds vast experience to the THP team. Read More Regina also works with owners to develop and increase their rental property portfolios through acquisition.
Rafael Armenta
Accounting Assistant
Previously to working at TrustHome Properties, Rafael worked in property management support in Texas, so he has a good grounding and experience of providing excellent customer service support to residents and property owners. Read More He is especially knowledgeable regarding maintenance and repairs, as well as bringing a wealth of experience with invoice processing, billing and account resolution. Rafael is a musician and sings in both English and Spanish!
Cindi Shaffer
Property Manager/Realtor
Cindi Shaffer brings to TrustHome Properties over 33 years of residential property management experience in the central Florida market and draws upon her previous experience as a Community Association Manager and in Florida government lease acquisitions, to meet the challenges of today’s property management.
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Tamsyn Ryan
Resident Services Coordinator
Tamsyn is a much travelled young professional with a background in the legal and marketing field she understands very well the need for detail and presenting great rental properties. Read More She is a valued member in supporting our property management team. Watch out for her original English accent too!
Megan Williams
Business Development Manager /Realtor®
With more than 20 years of experience in residential property management and sales in Central Florida, including owning her own investment properties, Megan has the perfect background and knowledge to assist owners and landlords. Read More
Renay Hallman
Short Term Rental Coordinator
Renay, a Florida native, has over 15 years of Short Term and Vacation Rental management. Her extensive range of STR management experience includes ocean front homes on the East Coast of Florida, as well as properties in the Caribbean and Costa Rica.
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Alexa Orellana
Resident Services Coordinator
A knowledgeable Administrative Assistant with years of experience working alongside the executive team of multiple companies. Alexa uses those skills of organization and responsiveness to assist our residents and owners on a daily basis.
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Melissa Dietz-Levering
Property Manager/Realtor
Melissa has been in the Property Management business for twenty years. She grew up here in Central Florida and has great knowledge of Orlando and the surrounding areas.
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Dawn Slaughter
Property Manager/Realtor
Dawn is an accomplished Manager offering 10 years of professional experience in Residential Property Management. Delivering strong financial results, cost saving strategies, process streamlining, resource management, and excellent Gold Key Certified customer service.
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India-Jena Lyle
Property Manager/Realtor
Having an extensive background career in residential property management, India-Jena brings excellent communications skills and systemized working methods to our team.
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India’s military background also helps greatly with her organizational skills having served our country honorably in the U.S Air Force. India can also assist property owners with property sales /acquisitions as needed to adjust their real estate holdings for wealth creation.
Areas We Serve in Central Florida
We manage real estate all over Central Florida
TrustHome Properties is the undisputed property management leader in Central Florida. We have a keen understanding of the local market, including experience with nuanced neighborhoods like Medical City and the regions surrounding UCF. We bring industry-wide resources and best practices to our local properties, providing investors with the most innovative property management solutions.
Orlando | Celebration | Davenport
Kissimmee | Lake Nona | Oviedo
Poinciana | Altamonte Springs | UCF
Hunters Creek | Windermere | Winter Park
Winter Springs | Casselberry | Waterford Lakes | Avalon Park
Orlando
Celebration
Davenport
Kissimmee
Lake Nona
Oviedo
Poinciana
Altamonte Springs
Avalon Park
Casselberry
UCF
Hunters Creek
Waterford Lakes
Windermere
Winter Park
Winter Springs
